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Deploy A Digital Marketing Roadmap to Expand The Reach of Your Business

by | Oct 4, 2023

Piecemeal digital marketing strategies are all too common in the small business space. They often take a back seat after other operational necessities leading to cobbled together strategies that lack focus. In order for a digital marketing program to be as effective as possible, each area should work together. For example, social media content should support web traffic which supports the effectiveness of lead generation.


Building an intentional digital marketing roadmap can help small businesses coordinate marketing efforts so that they make the biggest impact. By starting out with a strategic plan that optimizes each area of digital marketing, you can effectively spread your brand message to increase revenue. Follow these steps to build a digital marketing roadmap that supports business growth.

Step 1: Define Your Digital Marketing Goals 

Understand what you want to achieve with your digital marketing, and define these business goals clearly. Are you looking to increase website traffic, generate more leads, boost sales, or enhance brand awareness? Each of these goals requires a different approach and strategy. If you have several objectives, prioritize them within your plan. Mapping out these goals will guide the rest of your digital marketing roadmap and allow you to analyze the effectiveness of your strategies once they are implemented.

Step 2: Identify Your Target Audience

Knowing your audience is the key to effective digital marketing. Define your ideal customer by outlining their specific needs, preferences, and pain points. Consider your current audience and whether you want to expand to new groups and how your approach might be different for each audience segment.


Conduct market research and create detailed buyer personas. After you have a complete understanding of your audience, you will be able to tailor your marketing efforts to reach the right people with the right message.

Step 3: Build or Revamp Your Online Presence

Your website is the cornerstone of your online presence. Because it’s where the sales process really starts, it will also be the cornerstone of your digital marketing strategy. Much of your efforts like social media content, ads, and PR will all route back to your website to encourage visitors to convert into leads and leads to convert into paying customers.


Ensure your website is not only visually appealing but also user-friendly and optimized for search engines. A well-structured website with an effective user experience will attract more visitors and keep them engaged while on your site. Additionally, establish a presence on social media platforms that align with your target audience. Social media channels can be powerful tools for engaging with your customers and spreading your brand message.

Step 4: Define Your Customer Journey

A customer journey is the pathway a customer takes from the early stages of brand awareness to the late stage of repeat business. Understanding the customer journey allows you to implement strategies that push prospects closer to an eventual purchase. Learn more about this journey by surveying current customers and doing market research.


Different strategies will apply to different stages of your customer journey. For example, informative social media posts will help potential customers become more aware of your brand and begin trusting you as an authority in your industry. Once they know your brand, free downloadable content provides value before they actually buy—and gives you direct access to send offers via email that make the eventual sale.

Step 5: Develop a Content Strategy

Based on the customer journey, create a content calendar that outlines what type of content you’ll produce and when you’ll publish it. Content can include blog posts, videos, infographics, lead magnets, and more. When developing your calendar, consider what is feasible for your team, and prioritize content that you think will be the most effective in achieving your goals.


When developing content, remember the research you did about your target market to ensure both the subject matter and format of the content resonate with prospects. Some audiences will be more likely to read longer blog posts while others prefer quick videos. Develop content that informs, provides value, and applies to different stages of the customer journey.

Step 6: Consider Your Budget

Allocate your budget strategically across different digital marketing channels based on their performance and alignment with your goals. Be prepared to adjust your budget as needed to maximize your success and return on investment. Remember that effective digital marketing doesn’t always require a large budget; it requires smart resource allocation.


Consider both free and paid strategies. Search engine optimization and social media marketing are free or low-cost digital marketing strategies that can be very effective at increasing web traffic. Targeted pay-per-click advertising allows you to reach potential customers through paid ads on search engines and social media platforms. This option can get expensive but might be the best way to quickly expand your business’s reach.

Step 7: Analyze and Measure Results

Regularly monitor the performance of your digital marketing efforts using key performance indicators like website traffic, conversion rates, and click-through rates. Use analytics tools to gain insights into your audience’s behavior and preferences. Make data-driven decisions to optimize your strategies for better results.


Adapt your digital marketing roadmap to incorporate new strategies and opportunities as they arise. In addition to analyzing your own efforts, make sure to stay informed about the latest trends, technologies, and best practices. The digital marketing landscape is constantly evolving, so staying up-to-date will help you maintain effectiveness.

Implement Your Roadmap With a Social Media Manager

Building an intentional digital marketing roadmap is essential for small businesses looking to expand their reach and drive growth. Unfortunately, when you’re running a business, digital marketing can often become an afterthought, especially if you’re not completely comfortable developing and implementing a digital marketing plan yourself. 


With the support of a Virtual Assistant or a Social Media Manager, you can get your marketing plan up and running with little of your own effort. They can help develop a roadmap, create content, and provide analytics reports for you to review progress. Be as little or as much involved as you would like to be.


Start by scheduling a free consultation here!



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